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Reset the positions of windows to see the invisible windows on the screen

Publication date: 2022-02-11


1 The issue

My issues started after using two screens, and working with QlikView on both screens. Windows that normally appeared on screen did no longer appear on the screen and I could not continue with what I was doing...

First, the 'Script Execution Progress' pop-up window did not appear on the screen after clicking on the reload button. I knew something did happen after clicking the button, because I could not click anywhere on the main QlikView window. After clicking on the Windows key and the left/right arrow keys, the window appeared back on screen. So, it seemed that the window remembered it's old position on the second screen and thus was not shown when I only used one screen.

The second time, I tried to rename a tab in the 'Edit Script' screen, but couldn't see the window that normally opens. Using the Windows key and the arrows didn't work this time. When I clicked the Escape key, I could again use QlikView. Also, when I entered something randomly after clicking 'rename' (via 'Tab' in the menu bar), I saw that the tab was renamed after clicking enter. So, the rename window again was opened off the screen. I had to find a solution for this annoying behaviour.

The solution is to reset the positions of the windows in the settings file (Settings.ini).

2 The solution

2.1 Software information

The software I use:

  • Windows 10.

  • QlikView April 2020 SR2
    Version: 12.50.20200.0

2.2 Instructions

  • Exit/close QlikView, make sure it's not running.

  • Find the Settings file (Settings.ini) of QlikView.
    The default location is: C:\Users\[YourUserName]\AppData\Roaming\QlikTech\QlikView.

    • You can open this location via Run (right click on the Windows Key → Run).
      Enter in Run:

    • You can also open the location via the address bar of Windows File Explorer.

  • Open Settings.ini, and scroll down until you see [WindowPos] tag, delete all 'DlgPos' lines.

    Save and close the file.

  • Start QlikView.
    You should now be able to see the windows that you couldn't see previously.