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Reset the positions of windows to see the invisible windows on the screen

The issue

My issues started after using two screens, and working with QlikView on both screens. Windows that normally appeared on screen did no longer appear on the screen and I could not continue with what I was doing...

First, the 'Script Execution Progress' pop-up window did not appear on the screen after clicking on the reload button. I knew something did happen after clicking the button, because I could not click anywhere on the main QlikView window. After clicking on the Windows key and the left/right arrow keys, the window appeared back on screen. So, it seemed that the window remembered it's old position on the second screen and thus was not shown when I only used one screen.

The second time, I tried to rename a tab in the 'Edit Script' screen, but couldn't see the window that normally opens. Using the Windows key and the arrows didn't work this time. When I clicked the Escape key, I could again use QlikView. Also, when I entered something randomly after clicking 'rename' (via 'Tab' in the menu bar), I saw that the tab was renamed after clicking enter. So, the rename window again was opened off the screen. I had to find a solution for this annoying behaviour.

The solution is to reset the positions of the windows in the settings file (Settings.ini).


The solution

Software information

The software I use:

  • Windows 10.

  • QlikView April 2020 SR2
    Version: 12.50.20200.0
    ↳ Screenshot

Instructions

  • Exit/close QlikView, make sure it's not running.

  • Find the Settings file (Settings.ini) of QlikView.
    The default location is: C:\Users\[YourUserName]\AppData\Roaming\QlikTech\QlikView.

    • You can open this location via Run (right click on the Windows Key → Run).
      Enter in Run:
      %AppData%\QlikTech\QlikView
      ↳ Screenshot

    • You can also open the location via the address bar of Windows File Explorer.
      ↳ Screenshot

  • Open Settings.ini, and scroll down until you see [WindowPos] tag, delete all 'DlgPos' lines.
    ↳ Screenshot

    Save and close the file.

  • Start QlikView.
    You should now be able to see the windows that you couldn't see previously.
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